Help for Hosts - Flatio
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Help Center Help for Hosts Move-in and move-out
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Help for Hosts

Move-in and move-out

What must I remember to do when handing over a property?
From the preparation until the property handover - this article will lead you through the whole process of your guest's move-in!
How to work with the Handover/Takeover Protocol?
Wonder where to find the protocol templates, how to handle them, or what processes are connected to them? Learn it all in this article!
Can I hand over my property to the guest sooner or later than was stated in the rental agreement?
Wish to make any date changes within the lease? No problem! Below, you can find out all about the options for managing this adjustment.
The guest hasn't communicated with me before moving in. What should I do?
Do you have trouble reaching your guest and are you worried they won't come to the property handover? See our guidance in this article.
Daniela from helpdesk
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The guest did not come to the property handover. What should I do?
Even though these situations are extremely rare, here you can learn what should be done if a guest doesn't show up to take over the property.
What should I do if the guest doesn't have a valid lease on the move-in date?
Not sure whether you should accommodate a guest without the lease signing process being finalized? See how you should proceed to avoid any…
How does the guest move out?
Curious about what the move-out process should look like and what you should take care of? Use this article to understand it all!
Guest has left a mess and/or other damage. What should I do?
Rental issues are every host's worry, but Flatio provides you with precautions. See how to avoid these problems or how to deal with them.…
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