Not sure what to do if a tenant contacts you with a personal property tour request? Find out how it can be handled and minimized!
Can a tenant visit an accommodation listed on Flatio in person?
Even though most of our tenants are used to booking accommodations online without having a previous property tour in person, it may happen that somebody will contact you with this request. In such a case, it's completely up to you whether you'll be open to arranging a personal property tour or not.
If you'd like to avoid such requests completely, we recommend that you attach a link to a virtual/video tour of the property to your listing's description. This helps to assure tenants that your listing on Flatio reflects reality, and eases their worries about booking it.