This badge is awarded to listings where the previous guest(s) experienced a smooth move-in and move-out, as evidenced by either a positive review or no bad review from them, indicating a smooth handover of the rental unit to the host.
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The badge is awarded to listings where a Flatio team member was physically present, whether to take photos, create a virtual tour, or stay in the rental unit for various reasons – either alone or with friends and family.
StayProtection vs. Stay Benefits
StayProtection
StayProtection for Guests is a Flatio coverage that applies to you at all times. It was designed to protect you, your money, and your peace of mind. StayProtection also includes an exclusive Move-in Guarantee, ensuring you'll have a place to stay even if things don't go as planned.
+ Stay BenefitsStayProtection+ Stay Benefits
Stay Benefits is a special part of the StayProtection coverage which doesn't come with all Flatio living spaces. They include liability insurance, assistant services, and 24/7 online support for all situations covered by this package.
You can read more about the StayProtection and Stay Benefits packages and when they are applicable on this page.
Verified by Nomad Inspector
This badge is awarded to living spaces that have been inspected by a Nomad Inspector and verified as suitable for remote work in terms of Wi-Fi speed, workspace, location, etc. A Nomad Inspector is a digital nomad influencer who is a member of Flatio's Nomad Inspectors Club.
Perfect for professionals
A personally selected flat that meets the requirements of business clients
Leading competitor platforms
In our comparison, we mainly considered platforms that have a similar focus as Flatio and are also suitable for medium- or long-term stays. In particular, we analyzed data from Booking.com, Spotahome, Homelike and Uniplaces.
Me and my friend Jakub were in this apartment, we were working in Prague airport and we choose this apartment because location of the apartment was the only good thing about it. First of all apartment was very smelly and humidity was very high, living in that apartment in winter season was almost impossible because it was freezing. Owner said that we need to pat extra money because of the spending too much electricity and gas, the problem was that the heater was not properly set up. Owner said that we change settings, which was not truth. We need to pay 340 € more and owner didn’t propose any agreement. We found that wasn’t out fault because the heater wasn’t set up properly. To clarify we paid more because of usage and apartment was still very cold. Second of all we asked for a new vacuum cleaner because one in the apartment was broken and he ordered it for us after 2 and a half of month. It’s better to find any other apartment than this one.
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Jakub L.
Me and my friend Jakub were in this apartment, we were working in Prague airport and we choose this apartment because location of the apartment was the only good thing about it. First of all apartment was very smelly and humidity was very high, living in that apartment in winter season was almost impossible because it was freezing. Owner said that we need to pat extra money because of the spending too much electricity and gas, the problem was that the heater was not properly set up. Owner said that we change settings, which was not truth. We need to pay 340 € more and owner didn’t propose any agreement. We found that wasn’t out fault because the heater wasn’t set up properly. To clarify we paid more because of usage and apartment was still very cold. Second of all we asked for a new vacuum cleaner because one in the apartment was broken and he ordered it for us after 2 and a half of month. It’s better to find any other apartment than this one.
Muhammed R.
Februar 2024
Muhammed stayed 11 days in Lisabon
It's ok
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Muhammed R.
It's ok
Raphael F.
Februar 2024
Raphael stayed 2 months in Berlin
Overall, I am satisfied with Michael, he was always reachable and responsive to my messages.
However, he had not seen the confirmation of my reservation request and so I may have missed it, he offered me another apartment instead, fortunately for me.
The biggest problem in my opinion is the very high price, which does not correspond to the expected standard.
no blinds or curtains in the apartment, the only curtains around the bed were broken.
One of the windows was broken and almost fell on me. I had to spend several weeks in the middle of winter with the window not closing properly.
The washing machine's dryer function did not work.
The furnishings were very basic, a few leaks from the bathroom sink that I was able to repair myself, and the poorly sized shower curtain, at the end of each shower, I had to wring the floor with a towel to avoid not that it's flooded.
More than 1800€/month for this. I wouldn't even spend €1300 if I had to do it again...
I still thank you for the service which was responsive as much as possible.
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Raphael F.
Overall, I am satisfied with Michael, he was always reachable and responsive to my messages.
However, he had not seen the confirmation of my reservation request and so I may have missed it, he offered me another apartment instead, fortunately for me.
The biggest problem in my opinion is the very high price, which does not correspond to the expected standard.
no blinds or curtains in the apartment, the only curtains around the bed were broken.
One of the windows was broken and almost fell on me. I had to spend several weeks in the middle of winter with the window not closing properly.
The washing machine's dryer function did not work.
The furnishings were very basic, a few leaks from the bathroom sink that I was able to repair myself, and the poorly sized shower curtain, at the end of each shower, I had to wring the floor with a towel to avoid not that it's flooded.
More than 1800€/month for this. I wouldn't even spend €1300 if I had to do it again...
I still thank you for the service which was responsive as much as possible.
Sue O.
Februar 2024
Sue stayed 3 months in Porto
Host Wise have been excellent to deal with. They have responded quickly to any questions and communication overall has been excellent.
The apartment itself was advertised as luxury accommodation. In summer that may have been so, but in winter it was cold and draughty as the french doors didn't quite shut properly and the heat pump wasn't coping. There was no double glazing. The kitchen was well equipped.
The ensuite shower needs a good scrub around the bottom of the doors and in the grouting.
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Sue O.
Host Wise have been excellent to deal with. They have responded quickly to any questions and communication overall has been excellent.
The apartment itself was advertised as luxury accommodation. In summer that may have been so, but in winter it was cold and draughty as the french doors didn't quite shut properly and the heat pump wasn't coping. There was no double glazing. The kitchen was well equipped.
The ensuite shower needs a good scrub around the bottom of the doors and in the grouting.
Nataliia Y.
Februar 2024
Nataliia stayed 1 month in Prag
The apartment is as pictured, but the problem was high humidity
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Nataliia Y.
The apartment is as pictured, but the problem was high humidity
Adam P.
Januar 2024
Adam stayed 4 months in Prag
Overall, it's an okay choice for those seeking a straightforward urban rental, but with room for enhancement.
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Adam P.
Overall, it's an okay choice for those seeking a straightforward urban rental, but with room for enhancement.
Victor W.
Januar 2024
Victor stayed 3 months in Varšava
Small apartment, charming but badly laid out. It have a good location with a mall near. The confort is ok.
Unfortunately we left the appartement 3 months before the end of the contract. The bathroom smelled the cigarette and the landlord didn't found a solution. The landlord doesn't matter of our health and our confort, it's a shame.
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Victor W.
Small apartment, charming but badly laid out. It have a good location with a mall near. The confort is ok.
Unfortunately we left the appartement 3 months before the end of the contract. The bathroom smelled the cigarette and the landlord didn't found a solution. The landlord doesn't matter of our health and our confort, it's a shame.
Ankita V.
Januar 2024
Ankita stayed 1 month in Prag
Good flat with everything you need. The landlord has made an effort to make this tiny basement room (so to say) into a habitable place with all amenities. For those who are light sleepers, I would warn you about the noise. There are noisy people in the tattoo parlour adjacent to the building which can get super annoying as they can party till late night. Also, the opening and closing of the main doors can also be heard and footsteps of all building residents going up and down the stairs. Plus the neighbour who lives infront seems to be some strange person who definitely stole my umbrella that was kept outside during the rainy days to dry off... xD The heater is also really old school and makes noise at night. Plus it gets cold in the room during winter months (if you are planning on booking it at that time) as it shuts off for couple of hours (probably due to load shedding).
I would say it's a good place to stay for a really short stay (couple of days). Don't book it for long term.
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Ankita V.
Good flat with everything you need. The landlord has made an effort to make this tiny basement room (so to say) into a habitable place with all amenities. For those who are light sleepers, I would warn you about the noise. There are noisy people in the tattoo parlour adjacent to the building which can get super annoying as they can party till late night. Also, the opening and closing of the main doors can also be heard and footsteps of all building residents going up and down the stairs. Plus the neighbour who lives infront seems to be some strange person who definitely stole my umbrella that was kept outside during the rainy days to dry off... xD The heater is also really old school and makes noise at night. Plus it gets cold in the room during winter months (if you are planning on booking it at that time) as it shuts off for couple of hours (probably due to load shedding).
I would say it's a good place to stay for a really short stay (couple of days). Don't book it for long term.
Glanzmann M.
Januar 2024
Glanzmann stayed 7 days in Portimão
the short lease contract has been cancelt after 6 days by mutual agreement
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Glanzmann M.
the short lease contract has been cancelt after 6 days by mutual agreement
Florian B.
Januar 2024
Florian stayed 3 months in Prag
Communication was easy and nice. The flat is sufficient for a short stay but not in a very good state anymore. You could expect more for this high price.
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Florian B.
Communication was easy and nice. The flat is sufficient for a short stay but not in a very good state anymore. You could expect more for this high price.
Anne G.
Januar 2024
Anne stayed 1 month in Funchal
Our stay was for 5 weeks.
The landlord was always responsive and the front desk staff were helpful in answering questions and assisting with needs. The coffee machine stopped working and they sent a replacement. We left the keys in the apartment and Sandra drove in to provide a duplicate set on the weekend. The key to the back gate did not work to open the gate so we always had to access through the front door. Parking is sometimes an issue but we usually found a way to park either in front or on the side. A car is necessary if you want to get around since the building is at sea level and you have a mountain to climb to go up to Monument. We rented a car after 2 days from Sixt located at the roundabout by Reids
The view from the apartment and large terrace is jaw dropping. The promenade along Praia Formosa provides a lovely walk in either direction toward Lido area and Funchal (through the tunnel) or to Camara de Lobos. There are restaurants and snack bars along the promenade.
The apartment was not comfortable for our needs. It was bare bones in terms of furniture, bed, cookware and linens.
The bed was like sleeping on a hard floor and the linens made it worse since they were rough and did not fit the bed. The pillows were a mystery to us, large, full of lumps and bumps. We both had restless sleep and woke with back aches on most days. The towels, 2 bath and 2 hand should have been retired years ago. They were old and acted more like an exfoliator for the skin instead of absorbing moisture.
The kitchen was not outfitted to properly cook a small meal and most of the equipment is old and worn.
The washing machine worked well and accompanied by a dryer rack to use on the terrace.
We love Madeira and were fortunate to spend the Christmas and New Years Holidays on Praia Formosa. Ultimately, we were able to overlook the discomfort and enjoy the view.
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Anne G.
Our stay was for 5 weeks.
The landlord was always responsive and the front desk staff were helpful in answering questions and assisting with needs. The coffee machine stopped working and they sent a replacement. We left the keys in the apartment and Sandra drove in to provide a duplicate set on the weekend. The key to the back gate did not work to open the gate so we always had to access through the front door. Parking is sometimes an issue but we usually found a way to park either in front or on the side. A car is necessary if you want to get around since the building is at sea level and you have a mountain to climb to go up to Monument. We rented a car after 2 days from Sixt located at the roundabout by Reids
The view from the apartment and large terrace is jaw dropping. The promenade along Praia Formosa provides a lovely walk in either direction toward Lido area and Funchal (through the tunnel) or to Camara de Lobos. There are restaurants and snack bars along the promenade.
The apartment was not comfortable for our needs. It was bare bones in terms of furniture, bed, cookware and linens.
The bed was like sleeping on a hard floor and the linens made it worse since they were rough and did not fit the bed. The pillows were a mystery to us, large, full of lumps and bumps. We both had restless sleep and woke with back aches on most days. The towels, 2 bath and 2 hand should have been retired years ago. They were old and acted more like an exfoliator for the skin instead of absorbing moisture.
The kitchen was not outfitted to properly cook a small meal and most of the equipment is old and worn.
The washing machine worked well and accompanied by a dryer rack to use on the terrace.
We love Madeira and were fortunate to spend the Christmas and New Years Holidays on Praia Formosa. Ultimately, we were able to overlook the discomfort and enjoy the view.
José Antonio G.
Decembar 2023
José Antonio stayed 2 months in Prag
Overall, the flat prioritizes the old-industrial look over functionality and comfort for the tenant.
My honest thought is that the owner is only making money from this old looking flat and not paying attention to detail or asking tenants keep facilities in good condition. It is true that I was contacted to take pictures of the broken part near the boiler in the bathroom, so they are supposedly trying to do some maintenance with the paint and humidity stains.
This thought is fueled by the fact that when I was making the reservation my price went higher from the one sponsored on the web (637€/30 days), the owner said that ''the calendar was open automatically'' which at first shows how careless for our experience the owner is and also it was an opportunistic move from the owner to get more money from me as an overseas student pulling the price to 16500 czk (678€/30 days) + Flatio's fees.
Every local in Prague I spoke about the price of my room told me this price is too expensive and that I had gotten scammed for being a 'tourist', etc, specially when the owner doesn't even provide toilet paper, hand soap, washing machine detergent...
The day of the handover I didn't meet up with Blažena, I was told to start contacting 'Martina' in WhatsApp which is not following Flatio's rules, etc.
The flat is located near Atrium Flora's department store, Flora's metro and Radhotska tram line. The appartment is below floor and the building has a room with trash cans with wheels to make it easier to take out the trash. There's recycling 2 minutes walking from the house.
First thing I noticed in the flat was that the doors were extremely difficult to close: Everytime you wanted to close any door in the house you would need to smash them with a lot of strength and making noise for everyone in the flat. This room is private and has a key to lock it.
The building's entrance door and flat's principal door are working properly and not so noisy in comparison.
The room is big and spacious. Sadly the chair in the room is old and uncomfortable to sit on while using the table, so you might consider finding a pillow. The power supply nearest to the bed is loose, the beige cover's of the sofa pillows are covered in old stains. Good thing is that the owner provides you a towel and a duvet. The table is suspiciously placed over a humidity stain on the corner of the room, as if they were trying to hide it. The Wi-Fi works well.
The common areas are divided in entrance, kitchen, small room with just the toilet, I think that was very useful giving the condition that you will share the flat with more people, and a corridor to the bathroom/washing machine room.
The oven works well, but the default baking tray and other oven accesories are old, stained, oily, looking disgusting, so this aspect comes back to the first thought of the tenants not taking care of anything in this appartment because the tenant is as well being careless about the conditions. Both the bathroom and toilet room when you turn on the light a humidity device starts making a demonic noise that will be playing for long.
There's a thermostat located next to the door of the bathroom and in front of another flatmate's room, this device controls the radiators for every room which is gonna be problematic in winter because in my case someone kept turning it off even thought the streets were snowed.
I think the owner should lower the price of the accomodation if this strategy goes on, because the facilities, kitchen's utensils, etc are gonna be more worn out if tenants stay being as careless, dirty as the ones I had the honor to share the flat with, to give context, they cut vegetables over the crystal table, leave vegetables peels all over the kitchen's floor, half-cut onions on the fridge making it impossible to have a brick of milk inside without it absorbing the smell of it, and making piles of trash over already full trash can, and not recycling.
I wouldn't return to this accomodation for the price I paid and the bad experience specially with the dirty flatmates I had to survive with for 2 months which made me use my own trash bags inside my room so I wouldn't have to be taking the trash of everyone out.
Funny story and to wrap it all, on the website for the room it says there's a hairdryer avaiable, when there's not a hairdryer in the flat. I asked Miss Martina for it on WhatsApp, and she promised to get it to me 'next week'. I'm still waiting for it, so, how could I ask them for help with the other issues when they couldn't fix that small issue? It was much easier to survive these 2 months and forget about my 3 nasty flatmates which as I recalled they were gonna be staying longer than me there.
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José Antonio G.
Overall, the flat prioritizes the old-industrial look over functionality and comfort for the tenant.
My honest thought is that the owner is only making money from this old looking flat and not paying attention to detail or asking tenants keep facilities in good condition. It is true that I was contacted to take pictures of the broken part near the boiler in the bathroom, so they are supposedly trying to do some maintenance with the paint and humidity stains.
This thought is fueled by the fact that when I was making the reservation my price went higher from the one sponsored on the web (637€/30 days), the owner said that ''the calendar was open automatically'' which at first shows how careless for our experience the owner is and also it was an opportunistic move from the owner to get more money from me as an overseas student pulling the price to 16500 czk (678€/30 days) + Flatio's fees.
Every local in Prague I spoke about the price of my room told me this price is too expensive and that I had gotten scammed for being a 'tourist', etc, specially when the owner doesn't even provide toilet paper, hand soap, washing machine detergent...
The day of the handover I didn't meet up with Blažena, I was told to start contacting 'Martina' in WhatsApp which is not following Flatio's rules, etc.
The flat is located near Atrium Flora's department store, Flora's metro and Radhotska tram line. The appartment is below floor and the building has a room with trash cans with wheels to make it easier to take out the trash. There's recycling 2 minutes walking from the house.
First thing I noticed in the flat was that the doors were extremely difficult to close: Everytime you wanted to close any door in the house you would need to smash them with a lot of strength and making noise for everyone in the flat. This room is private and has a key to lock it.
The building's entrance door and flat's principal door are working properly and not so noisy in comparison.
The room is big and spacious. Sadly the chair in the room is old and uncomfortable to sit on while using the table, so you might consider finding a pillow. The power supply nearest to the bed is loose, the beige cover's of the sofa pillows are covered in old stains. Good thing is that the owner provides you a towel and a duvet. The table is suspiciously placed over a humidity stain on the corner of the room, as if they were trying to hide it. The Wi-Fi works well.
The common areas are divided in entrance, kitchen, small room with just the toilet, I think that was very useful giving the condition that you will share the flat with more people, and a corridor to the bathroom/washing machine room.
The oven works well, but the default baking tray and other oven accesories are old, stained, oily, looking disgusting, so this aspect comes back to the first thought of the tenants not taking care of anything in this appartment because the tenant is as well being careless about the conditions. Both the bathroom and toilet room when you turn on the light a humidity device starts making a demonic noise that will be playing for long.
There's a thermostat located next to the door of the bathroom and in front of another flatmate's room, this device controls the radiators for every room which is gonna be problematic in winter because in my case someone kept turning it off even thought the streets were snowed.
I think the owner should lower the price of the accomodation if this strategy goes on, because the facilities, kitchen's utensils, etc are gonna be more worn out if tenants stay being as careless, dirty as the ones I had the honor to share the flat with, to give context, they cut vegetables over the crystal table, leave vegetables peels all over the kitchen's floor, half-cut onions on the fridge making it impossible to have a brick of milk inside without it absorbing the smell of it, and making piles of trash over already full trash can, and not recycling.
I wouldn't return to this accomodation for the price I paid and the bad experience specially with the dirty flatmates I had to survive with for 2 months which made me use my own trash bags inside my room so I wouldn't have to be taking the trash of everyone out.
Funny story and to wrap it all, on the website for the room it says there's a hairdryer avaiable, when there's not a hairdryer in the flat. I asked Miss Martina for it on WhatsApp, and she promised to get it to me 'next week'. I'm still waiting for it, so, how could I ask them for help with the other issues when they couldn't fix that small issue? It was much easier to survive these 2 months and forget about my 3 nasty flatmates which as I recalled they were gonna be staying longer than me there.
S Gul Hussain T.
Decembar 2023
S Gul Hussain stayed 2 months in Lisabon
Not so much comment
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S Gul Hussain T.
Not so much comment
Alessia D.
Novembar 2023
Alessia stayed 2 months in Las Palmas de Gran Kanarija
The apartment is big and comfortable, in a good position in the city.
The furniture is overall ok; most everyday items are already provided. The owner is cooperative enough, communication is good and timely.
Issues with cockroaches due to the zone in town, although it has been addressed by the landlord multiple times.
The apartment is exploited for both long and short stays, so there is quite a change of roommates and the hygienic standard can sometimes suffer from this.
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Alessia D.
The apartment is big and comfortable, in a good position in the city.
The furniture is overall ok; most everyday items are already provided. The owner is cooperative enough, communication is good and timely.
Issues with cockroaches due to the zone in town, although it has been addressed by the landlord multiple times.
The apartment is exploited for both long and short stays, so there is quite a change of roommates and the hygienic standard can sometimes suffer from this.
Luis Guilherme M.
Oktobar 2023
Luis Guilherme stayed 24 days in Vila Nova de Gaia
Unfortunately, I cannot recommend the apartment. Our host Diana was very nice but we had some problems with the building:
- The door to the apartment was very hard to open and close
- There is no lift and the common area smells bad
- The apartment has problems with ants (but poison for it was provided)
Good things are that things were mostly in a good shape and looked nice. The internet speed was good, TV was good and the apartment is spacious
- The kitchen was well-equipped but most of the pans were missing their handles
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Luis Guilherme M.
Unfortunately, I cannot recommend the apartment. Our host Diana was very nice but we had some problems with the building:
- The door to the apartment was very hard to open and close
- There is no lift and the common area smells bad
- The apartment has problems with ants (but poison for it was provided)
Good things are that things were mostly in a good shape and looked nice. The internet speed was good, TV was good and the apartment is spacious
- The kitchen was well-equipped but most of the pans were missing their handles
Christopher L.
Oktobar 2023
Christopher stayed 18 days in Prag
Aurelian is potentially the nicest landlord I've ever had. I wish it worked out, but I had problems with the unit and chose to move out early (which he allowed me to do very easily).
Things I didn't like that can be fixed: the bath didn't work (emits boiling water only).
Things I didn't like that might not be able to be fixed: the floors are thin and I can always hear the downstairs talking or with the TV on. They also smoke so I can't open the window. No other problems.
LANDLORD'S REPLY:
The bath water worked correctly after check but could not be demonstrated as the guest required self-checkin. The neighbour noise probably
happened but could be circumstantial. Currently it is pretty silent and TV inaudible, improvements could be due to recent interactions with neighboorhood.
Care when moving heavy objects might help avoiding noise conflicts as floor is effectively thin, and closing the bedroom door or windows
will completely shut same-floor noises.
Read more
Christopher L.
Aurelian is potentially the nicest landlord I've ever had. I wish it worked out, but I had problems with the unit and chose to move out early (which he allowed me to do very easily).
Things I didn't like that can be fixed: the bath didn't work (emits boiling water only).
Things I didn't like that might not be able to be fixed: the floors are thin and I can always hear the downstairs talking or with the TV on. They also smoke so I can't open the window. No other problems.
LANDLORD'S REPLY:
The bath water worked correctly after check but could not be demonstrated as the guest required self-checkin. The neighbour noise probably
happened but could be circumstantial. Currently it is pretty silent and TV inaudible, improvements could be due to recent interactions with neighboorhood.
Care when moving heavy objects might help avoiding noise conflicts as floor is effectively thin, and closing the bedroom door or windows
will completely shut same-floor noises.
Mariia K.
Oktobar 2023
Mariia stayed 1 month in Salou
Мы были очень разочарованы этим жильем, если есть альтернативы по цене - советуем выбрать их.
1. Заселение/время чек-ин-чек-аут
Во-первых, арендодатель настаивает на позднем заселении в 16:00, что в принципе неудобно. Но когда мы заселялись, даже в это время нас не смогли заселить и мы были вынуждены ждать еще час, так как квартира не была готова. Я считаю это категорически неприемлемым, так как время заселение итак невероятно позднее, а нас заставили еще час сидеть с чемоданами и просто ждать, хотя номер был полностью оплачен. Время выселения 10:00 утра, что опять же, неудобно.
2. Не заселили в забронированное здание.
Мы выбрали конкретную квартиру в конкретном здании, проверили что нас устраивает вид из окна и только потом оплатили. Но во время заселения нас поселили в другое здание, с гораздо худшими условиями и очень плохим ремонтов (вздутые и обшарпанные полы, из которых торчали щепки, так как это был битый ламинат).
Мы сразу же обратились в арендодателю, но он тянул несколько дней и не переселял нас в забронированную и оплаченную квартиру, пришлось связывать с поддержкой flatio. Только после того как они (flatio) объяснили нам, что мы можем съехать и потребовать компенсацию за неделю-нам переселили в нужное здание, на это ушло несколько дней. И да, нас заселили не в номер с тем видом, который мы выбрали на flatio, а опять не в тот. В третий раз мотать себе нервы и ругаться мы уже просто не стали.
3. Чистота.
Квартира грязная: грязные пятная на занавесках, сколы и пятна на поверхностях. Не считая занавесок, это было не ужасно, а просто обшарпано, но так как мы платили большой залог: пришлось очень долго это все фотографировать/снимать/обсуждать/тратить свое время, чтобы в дальнейшем не было претензий.
4. Не работающий Wi-Fi
Он просто настолько медленный, что ни одной страницы вы не загрузите. Нам пришлось купить местные сим-карты с Интернетом, потому что он не работал вообще.
Помощь нам предложили за неделю для выезда, когда у нас уже был интернет, и нам было это не нужно.
5. Очень долгий возврат депозита.
Если вы думаете что вам вернут депозит в день выселения, просто проверив номер-вы ошибаетесь. Вам придется ждать минимум 3-5 дней ( и это если повезет), постоянно о себе напоминая, чтобы хоть как-то ускорить процесс возврата. Мы свой все еще не получили, но пока что еще надеемся что обойдемся без очередного скандала и привлечения поддержки flatio.
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Mariia K.
Мы были очень разочарованы этим жильем, если есть альтернативы по цене - советуем выбрать их.
1. Заселение/время чек-ин-чек-аут
Во-первых, арендодатель настаивает на позднем заселении в 16:00, что в принципе неудобно. Но когда мы заселялись, даже в это время нас не смогли заселить и мы были вынуждены ждать еще час, так как квартира не была готова. Я считаю это категорически неприемлемым, так как время заселение итак невероятно позднее, а нас заставили еще час сидеть с чемоданами и просто ждать, хотя номер был полностью оплачен. Время выселения 10:00 утра, что опять же, неудобно.
2. Не заселили в забронированное здание.
Мы выбрали конкретную квартиру в конкретном здании, проверили что нас устраивает вид из окна и только потом оплатили. Но во время заселения нас поселили в другое здание, с гораздо худшими условиями и очень плохим ремонтов (вздутые и обшарпанные полы, из которых торчали щепки, так как это был битый ламинат).
Мы сразу же обратились в арендодателю, но он тянул несколько дней и не переселял нас в забронированную и оплаченную квартиру, пришлось связывать с поддержкой flatio. Только после того как они (flatio) объяснили нам, что мы можем съехать и потребовать компенсацию за неделю-нам переселили в нужное здание, на это ушло несколько дней. И да, нас заселили не в номер с тем видом, который мы выбрали на flatio, а опять не в тот. В третий раз мотать себе нервы и ругаться мы уже просто не стали.
3. Чистота.
Квартира грязная: грязные пятная на занавесках, сколы и пятна на поверхностях. Не считая занавесок, это было не ужасно, а просто обшарпано, но так как мы платили большой залог: пришлось очень долго это все фотографировать/снимать/обсуждать/тратить свое время, чтобы в дальнейшем не было претензий.
4. Не работающий Wi-Fi
Он просто настолько медленный, что ни одной страницы вы не загрузите. Нам пришлось купить местные сим-карты с Интернетом, потому что он не работал вообще.
Помощь нам предложили за неделю для выезда, когда у нас уже был интернет, и нам было это не нужно.
5. Очень долгий возврат депозита.
Если вы думаете что вам вернут депозит в день выселения, просто проверив номер-вы ошибаетесь. Вам придется ждать минимум 3-5 дней ( и это если повезет), постоянно о себе напоминая, чтобы хоть как-то ускорить процесс возврата. Мы свой все еще не получили, но пока что еще надеемся что обойдемся без очередного скандала и привлечения поддержки flatio.
Ghaith A.
Oktobar 2023
Ghaith stayed 1 month in Funchal
The location is excellent. At the very heart of Funchal. Very accessible and easy to find. If the place had airconditioning, I would probably give it a great score. Also, the street is very lively with a lot of movement and noise, so if that's an issue for you, you might not enjoy your time.
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Ghaith A.
The location is excellent. At the very heart of Funchal. Very accessible and easy to find. If the place had airconditioning, I would probably give it a great score. Also, the street is very lively with a lot of movement and noise, so if that's an issue for you, you might not enjoy your time.
Ana Mihaela P.
Oktobar 2023
Ana Mihaela stayed 4 months in Funchal
The only advantages of the apartment are the balcony with a superb view and the fact that the building is on the beach. Apart from these aspects, the apartment is in a deplorable condition. The tile moves and creaks everywhere, it even swelled and broke and they moved us to another apartment to make repairs. You cannot sit on the sofa in the living room, it is at least 30 years old and it falls apart from any corner. The sofa and the carpet are so old and faded and full of dust that they are completely unusable and have given us a strong dust allergy. The furniture in the balcony is so old that the paint is peeling off. We had to wash all the windows when we moved into the apartment plus the carpet which was full of dust. The refrigerator in the apartment is an extremely small one, like a hotel refrigerator, totally unsuitable for an apartment or for a medium-long term rent. The doors and windows do not insulate sound at all. You can hear any movement from the parking lot and from the nearby shisha bar. The internet is not good for remote work. The collaboration with the staff was a good one.
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Ana Mihaela P.
The only advantages of the apartment are the balcony with a superb view and the fact that the building is on the beach. Apart from these aspects, the apartment is in a deplorable condition. The tile moves and creaks everywhere, it even swelled and broke and they moved us to another apartment to make repairs. You cannot sit on the sofa in the living room, it is at least 30 years old and it falls apart from any corner. The sofa and the carpet are so old and faded and full of dust that they are completely unusable and have given us a strong dust allergy. The furniture in the balcony is so old that the paint is peeling off. We had to wash all the windows when we moved into the apartment plus the carpet which was full of dust. The refrigerator in the apartment is an extremely small one, like a hotel refrigerator, totally unsuitable for an apartment or for a medium-long term rent. The doors and windows do not insulate sound at all. You can hear any movement from the parking lot and from the nearby shisha bar. The internet is not good for remote work. The collaboration with the staff was a good one.
Aneta V.
Oktobar 2023
Aneta stayed 14 days in Brno
Byt v horším stavu než je patrné z fotek (je přislíbená rekonstrukce). Ale poloha bytu příjemná, bezpečná oblast, pohodlný způsob pro check-in i check-out, fajn komunikace s majiteli.
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Aneta V.
Byt v horším stavu než je patrné z fotek (je přislíbená rekonstrukce). Ale poloha bytu příjemná, bezpečná oblast, pohodlný způsob pro check-in i check-out, fajn komunikace s majiteli.
Elena A.
Oktobar 2023
Elena stayed 1 month in Estoril
The location is fantastic, the ocean is very close but the apartment did not look ready for receiving guests. And unfortunately, the apartment looked different from the pictures from when we booked, actually, it was a ground-floor apartment. However, the owner tried to fix everything she could as soon as possible which I appreciate. Overall, the location was just great.
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Elena A.
The location is fantastic, the ocean is very close but the apartment did not look ready for receiving guests. And unfortunately, the apartment looked different from the pictures from when we booked, actually, it was a ground-floor apartment. However, the owner tried to fix everything she could as soon as possible which I appreciate. Overall, the location was just great.
Maria Otilia C.
Septembar 2023
Maria Otilia stayed 14 days in Brno
It was hot and the AC was very weak, so the apartment..
The curtains are not enough to avoid the light, so when the sun rises it was difficult to sleep (during 10 days).
When we arrived (14 august)there was not enough paper to the toilet, liquid to wash the dishes and the clothes, kitchen towels were very old, notrash bags...
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Maria Otilia C.
It was hot and the AC was very weak, so the apartment..
The curtains are not enough to avoid the light, so when the sun rises it was difficult to sleep (during 10 days).
When we arrived (14 august)there was not enough paper to the toilet, liquid to wash the dishes and the clothes, kitchen towels were very old, notrash bags...
Nadezhda D.
Septembar 2023
Nadezhda stayed 1 month in Porto
Very few dishes, old furniture, smells damp, little storage space. While the apartment is clean.
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Nadezhda D.
Very few dishes, old furniture, smells damp, little storage space. While the apartment is clean.
Dimitri H.
Septembar 2023
Dimitri stayed 2 months in Budimpešta
I recently stayed at Chillapartman property and unfortunately, my experience was far from satisfactory.
Firstly, the washing machine which was promised in the listing was missing upon my arrival. The landlord did assure me that it would be installed within the first two weeks and also promised to reimburse my expenses for using a public laundry service. He didn't. This was a minor inconvenience, which I was initially willing to overlook.
However, during my stay, the landlord repeatedly made requests for small favors. This ranged from picking up his bike from the street to photographing certain items within the apartment. These tasks were not what I expected to be responsible for as a guest.
The real disruption began when the landlord decided to undertake construction work in the bathroom to install the washing machine. This lasted half a day, which was a significant inconvenience. Following this, he tried to convince me to pay for the machine's delivery using my personal details and account, a clear breach of my privacy.
The tipping point came when, due to my commitments, I couldn’t fulfil one of his many requests. In response, he resorted to threats such as cutting off the internet and making deliberate construction noises in the kitchen, making it impossible to live peacefully.
From that point on, I felt it necessary to only communicate with him through Flatio support to ensure my personal safety and security.
In conclusion, I would not recommend staying at this property. While the apartment might be appealing on its surface, the landlord's behavior significantly detracted from my experience.
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Dimitri H.
I recently stayed at Chillapartman property and unfortunately, my experience was far from satisfactory.
Firstly, the washing machine which was promised in the listing was missing upon my arrival. The landlord did assure me that it would be installed within the first two weeks and also promised to reimburse my expenses for using a public laundry service. He didn't. This was a minor inconvenience, which I was initially willing to overlook.
However, during my stay, the landlord repeatedly made requests for small favors. This ranged from picking up his bike from the street to photographing certain items within the apartment. These tasks were not what I expected to be responsible for as a guest.
The real disruption began when the landlord decided to undertake construction work in the bathroom to install the washing machine. This lasted half a day, which was a significant inconvenience. Following this, he tried to convince me to pay for the machine's delivery using my personal details and account, a clear breach of my privacy.
The tipping point came when, due to my commitments, I couldn’t fulfil one of his many requests. In response, he resorted to threats such as cutting off the internet and making deliberate construction noises in the kitchen, making it impossible to live peacefully.
From that point on, I felt it necessary to only communicate with him through Flatio support to ensure my personal safety and security.
In conclusion, I would not recommend staying at this property. While the apartment might be appealing on its surface, the landlord's behavior significantly detracted from my experience.
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