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Julian G.
Septembar 2022
Julian stayed 2 months in Lisbon
I wouldn't recommend this apartment. The owner is renovating the building and at the same time renting out apartments in the building. There was daily construction going on in the neighbouring apartment on the same floor. During the day, it was so loud that we had to leave the apartment and only stay there in the evenings and at night.

This wasn't communicated beforehand, and we only got a reduction of 100 Euro per month. If you book with this landlord, then check beforehand if they are renovating the building.

The service of the agency was fast and friendly, which was good because we had countless issues (broken furniture, dirty apartment). They only react to things and don't fix problems themselves. Therefore, we had to spend a lot of time to get things fixed.

The apartment has few windows, thin walls and mysterious ventilation with weird smells. On the bright side, the location is good and the kitchen is well-equipped.

I never write bad reviews, but this time I had to make an exception to warn other renters.
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Dzmitry L.
Avgust 2022
Dzmitry stayed 1 month in Funchal
Convenient location in the city center, right after repair and renovation, all stuff to live, spacy. The landlord prepared a good list of places around so you can start to explore around.

Noise.
All windows and doors leading to the street are old and not sealed. Cars, motorcycles, drunks, and quarrel screams all 24 hours.
In the adjacent building, people like to on loud bass sound late evening, laugh, and party.
The building fully covered with glass is where the house looks inward. Glass reflects all sounds into the inner 2nd-floor bedroom.

Smells.
Workers tend to sit down on the porch and smoke tobacco. Doors are not sealed, and all smell gets into the hall and kitchen.
In the adjacent building with the adjacent balcony, neighborhoods smoke weed, and the smell gets into the inner second-floor bedroom.
Something wrong with the canalization and a very bad smell in the central second-floor bathroom. It gets down to the hall and kitchen. Also, the hall has uncomfortably high humidity.

Insects.
Once ants hoards started to visit flat. There are five routes where they reach. 2 holes in the floor, one in the ceiling, and two high at a window and above the wall.
You cannot leave anything in the kitchen for more than an hour as they come. Ants spread quite some decesaes and make the kitchen unusable. The landlord suggested fighting them on his own (which, as I read the contract, is not what is supposed to happen).
Likely ants for abandoned garden near.
The landlord was aware of the problem but did not prepare hosts for that.

Garbage.
Garbage is not taken away for weeks. It smells really bad.
Way to garbage is one person wide. Sometimes somebody puts their motorcycle on the way, and you just cannot throw away garbage at all.

Water.
Once all water disappeared without any notification so we could not be prepared. It was when we already had hoards of ants. It took more than 20+ hours to be fixed. We have to go to our friends to stay and wash.

Communicaiton.
We have some misunderstandings with the landlord about expectations and leave dates. I had to spend time resolving these.

Transparency.
The kitchen and hall have all transparent windows, wall size, so hard to feel cozy.

Opinion.
If you want to relax in the house or do some long-term stay, this place is not for you.


LANDLORD'S REPLY:
Our first guests at Rua do Bom Jesus were Dzmitry and his family.

Dzmitry left an extensive review identifying several improvements that we had the opportunity to do after his check-out. He also pointed out some circumstantial issues that were mainly related with major City Council works to repave the street in front of the house that were taking place during his stay. These works finished in the first week of August, so noise, smells, garbage, water cuts and insects are not a problem at the moment.

The house is superbly located in the city center, it is a busy street during the day, but normally quiet in the evening and night.
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Oriol M.
Avgust 2022
Oriol stayed 2 months in Warsaw
Hablabamos con la propietaria y no respondia.
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Tamas G.
Jul 2022
Tamas stayed 5 days in Vienna
The house would need a bit of cleaning before a new tenant is moving in.
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Simon R.
Jul 2022
Simon stayed 20 days in Budapest
Extremely discusting building. The neightbors are smoking all the time, the building smells like garbage.

When I arrived the fridge was extremrly dirty, there where hairs in my bed everywhere.

The airco hardly works aswell.

The pictures might look good but please stay away here, it is not worth it

Afterwards the owner is blaming me that the fridge is dirty...unbelievable. It looks like they do this to allot of tentants if I see the previous reviews.
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Nikita T.
Jul 2022
Nikita stayed 23 days in Porto
One of the most uncomfortable places I've ever lived. The room is large, but dark and cold. There are a lot of mosquitoes at night, so buy a fumigator. It is also uncomfortable to use the shared kitchen, so I had to eat semi-finished products for 3 weeks. The shower and toilet are very small. The shower just pours on the floor and tries to flood the whole apartment. I had a feeling that I was back in India. But if you like this, then welcome.
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Artem S.
Jul 2022
Artem stayed 21 day in Budapest
I had a very bad experience staying there. First of all the host was not present at check-in and check-out. Opening the door was very tight, the internet was very poor (I even didn’t have it for 5 days in a row). Also pillows were dirty. And after all, the host didn’t come on check-out to see that the apartment is clean and everything is in order, but after one day she wrote that I should pay an extra fee for cleaning!
I do not recomend to stay there! Really! Of course you can ignore this feedback but you will be disappointed once you come there.
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Nataliia K.
Jun 2022
Natalie stayed 1 month in Warsaw
Do not waste your time on this landlord and this apartment! The apartment was dirty, old, the noises from neighbors u will here every time and from in every corner. So noisy, so old. Total disappointment. Also, the landlord in the day of arrival didn’t even write any info about how r we gonna get to the apartment and when we were checking out, again, no one even told us at what time. Do not take this apartment and do not take any apartments from this landlord!!! Save your money and nerve’s.
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Jeffrey S.
Jun 2022
Jeffrey stayed 1 month in Lisbon
While the view was heavenly, everything else was absolute hell. The toilet sewerage smell throughout the apartment was so bad that it was nearly unliveable and certainly unhealthy. The landlord made some effort to repair to no avail and then just left it. We had a 12 month contract arranged through Flatio. On day 6 the landlord, assuming they can get more rent for the apartment; gave us 30 days notice to vacate thus breaking the contract, and leaving us homeless as it was near impossible to find new accommodation on short notice. There was no empathy for our plight. This made our first month in Portugal a living hell. We have now had to leave Lisbon on this account. It must be said Flatio was of no help, in fact very much an ally to this despicable act. Never rent from this couple and try to avoid Flatio.
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jana m.
April 2022
Jana stayed 15 days in Prague
Po 13 hodinove jizde autem jsme rano dojeli k bytu, kde jakysi clovek, ktery vypadal jak opily ci fetak nam predal klice. Jiz pred uzavrenim smlouvy me Tomas-manzel majitelky.. Puvodne na fotce, kterou zmenily na zenu s ditetem... ujistil, ze v byte neni zadny kour, matrace jsou v poradku - mam velke problemy se zady a asthma a alergie...
Jiz snad v druhem patre zaclo byt zakoureno az do ctvrteho, kour samozrejme sel I do bytu a ja skoncila s asthmatickym zachvatem... 5 dni jsem mela problem s polykanim atd....
Byt katastrofa. Zavesy nesly zatahnout, rolety okamzite spadly v loznici... Nebylo mozno utect pred peroucim sluncem. Matrace v katastrofalnim stavu, pruziny temer prolezaly latkou, jak byly matrace stare. Prakticky jsme museli z bytu utect a nasli jen velice drahy hotel na cely nas pobyt. Agentura neresila nas problem, emergency linka nam volala zpet az za 5 hodin poté, co jsme volali. Bylo nam receno, ze je to vse mezi nami a agentura se do toho michat nebude. Penize jsme samozrejme nevideli.. Nahradni ubytovani nebylo... Jak flatio inzeruje, a bylo by stejne pozde, protoze jsme se museli sami ubytovat. Dodnes me "majitelka", ktera ma jine jmeno nez s kym jsem podepisovala smlouvu-coz Mel byt jeji manzel... A rocnik 1949...pritom na fotkach mladi lide.... Chce zrejme delat problemy a ziskat nelegalnim zpusobem dalsi Penize, rika, ze mam jeji klice, ze jsem obyvala byt cely pobyt..Presto mam telefonaty z prvni ho dne rana, kdy jsem ihned volala agenture a a nebylo mozno se dovolat.. Nasledne "majitelum", Tomas na me zavesil telefon, kdyz jsem vysvetlovala, ze jsme museli odejit okamzite z bytu
Majitelka lze agenture a ta to neresi... Ja mam 3 nasobne vysoke ucty za pobyt v hotelu a taktez zpravy od lekaru po mem asthmatickemm zachvatu a nasledne problemy s dychanim atd... . Predem varuji pred temito lidmi. Plus flatio service je neservisem, pokud se jedna o vazne problemy. Prosla jsem jiz hodne byty za desitky let, ale s necim takovym jsem se nesetkala.
Aby se vyhnuli vraceni penez, rekli agenture, ze koupi nove matrace a spravi byt... Behem naseho pobytu, pokud bychom tam byli?
Kour nekour, po dlouhe vycerpavajici jizde jsme nemeli kde slozit hlavu. A jen zbyvalo najit okamzite hotel, prisla jsem o tolik penez diky tomutu, ze opravdu varuji pred sepsanim smlouvy o bytu, ktery je neovereny, nejlepe pokud se na nej nemuzete sami podivat.

LANDLORD'S REPLY:
Ms. Jana was calling us multiple times after signing the contract telling us that she is coming at night but when we asked when approximately the time of her arrival was she was not able to specify rather saying anytime between 1am and morning. That was creating a bit of complication as our usual contact was away but we managed to find a friend who was able and willing to hand her keys in the night. He stayed away whole night, waiting for Ms Monette to give her keys. Ms. Monette has arrived around 5AM. And then instead of beeing thankfull for such a service, she reffered to him as a “drunk” and “shithead” in her review.

When she arrived to the apartment she called us expressing many complaints: eg. heavy smoke passing beneath the door from the corridor to the apartment, uncomfortable mattresses, the curtain fell off, later on she added some more complaints like too many cables in the flat etc. In the phone call I try to figure out what could I offer to her to make her feel more comfortable; I proposed replacement of the mattresses that were not brand new for new ones the next day but I had no idea how it is possible that “heavy smoke comes into the apartment” passing thru the fire proof security entrance door. This or anything similar never happened before to me or other tenants, moreover it is not allowed to smoke in the corridor. Nevertheless already in our phonecall she mentioned that she has already decided to leave for another hotel and she is just waiting for flatio to accept her decision and there was nothing I could do to change her mind.

Since that day she never answered our calls, sms or messages thru Flatio, phone, or email. We understood she left but we could not get the information about how to get back to the keys from the apartment. When we finally got back to the apartment it was locked and keys were not inside, still no any reply from Jana Monette. Unfortunately a full set of keys was handed to her (including yard, cellar and post box keys) so we needed extra time, effort and money to finally get back and make all the copies again.

We were very upset to see her review with all the incredible made up stories.

We want to continue renting out our flat thru Flatio but if this fabulated untrue review cannot be deleted we will have to continue elsewhere.

We would like to mention again as we already told you in the phone that we later found out that Jana’s address of residence is located in the city hall in Prague to the contrary of what is written on her personal profile in Flatio (where she appears as ” approved, the permanent residence is not assigned at city hall”), this is not the best prospects as a potential tenant.

Thank you

Katarina Sikorska
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Sean L.
April 2022
Sean stayed 2 months in Budapest
The apartment is for sale so there are continuous visits. The apartment has cockroaches too.
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Petr H.
Mart 2022
Petr stayed 2 months in Prague
Nepochopitelně naúčtovaná suma za poplatek městské části (jsme obyvatelé té samé MČ). Při nastěhování problémy s úklidem, internetem a televizí. Později se začala objevovat plíseň v koupelně a kolem oken (vyřešeno s ubytovatelem). Později opět výpadky internetu a TV a spoustu maličkostí, které jsme si vyřešili sami.
Schrnutí: pro cizince na pár dnů asi postačující, pro rodinu s dětmi na delší čas rozhodně nevhodné.
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Anja H.
Mart 2022
Anja stayed 1 month in Funchal
Apartment: unstable internet connection, loud, smoker
- every single point is a NoGo for me. I could change to another room in the Buganvilia hotel. Not much better, but at least bearable. I only stayed because I had paid in advance and had no alternative. All in all a very annoying and disappointing experience.
Owner: no reaction to FlatIo messges or emails. The staff at the hotel was very friendly and did the best they could.
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Lorenzo G.
Mart 2022
Lorenzo stayed 29 days in Prague
The flat totally not cleaned, the table was in terrible condition, the beds are very far from the hotel's quality, the worst pillow I had ever used.
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Gail D.
Mart 2022
Gail stayed 3 months in Quarteira
The landlord, Hostwise, required us to pay rent starting October 1, 2021 when we arrived October 24th. They then rented it during the time before our arrival to others thus collecting double rent. They agreed to reimburse us 576 Euros which they have not done. They also kept our 770 Euro deposit after emailing us it would be returned, and collected 133 euros extra for our last months rent.

We have tried numerous times to get things resolved with both the landlord and Flatio with no success. We found out about Flatio from a facebook group about expats in Portugal and have warned everyone about what happened to us, will be filing with the complaint system in portugal and going to an attorney next. How sad. We were great tenants, taking excellent care of the apartments and giving numerous opportunities to make this right.

We would not recommend working with the Landlord, Hostwise, or with Flatio as they did nothing to resolve these issues.
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David P.
Februar 2022
Xxxx stayed 1 month in Prague
Cestujem a prenajímam si byty už posledných 10 rokov ale ešte nikdy som sa nestretol s takýmto úbohým servisom.

Po prvé. Byt sa nenachádza na inzerovanej lokácii. Majitelia iba využili bug v internetových mapách kde "Lublanskú 6" ukazuje hneď pri metre IP Pavlova, no v realite je to až na križovatke s ulicou Wenzigova, pri parku Folimanka. A sú si toho dobre vedomí, pretože ten byt inzerujú ako "2min od metra IP Pavlova" hoci v skutočnosti to je 12 minút.

Druhá vec je, že podľa kontraktu podpísaného prostredníctvom webu flatio máte nárok na check-in už od 10 rána, no ich štadardný čas je 6 večer, lebo súvisle ten byt prenajímajú aj na AirBnB, tak sa to snažia synchronizovať. Keď ich s tým konfrontujete tak vám neodpisujú, až kým s tým nekontaktujete podporu Flatio. Potom sa tvária že to bolo "nedorozumenie".

A za tretie. Telefón na vás síce majú, ale spoliehajú sa na to, že vám nechajú odkaz v správe tu na portáli Flatio, kde to bežný pracujúci zaneprázdnený človek absolútne nekontroluje a potom sa vám stave že keď ste doma o 7 večer vyzlečený s tým, že idete do sprchy tak si odrazu vlastným kľúčom odomknú dvere a nakráčajú vám do izby dvaja cudzinci ktorí ani nevedia po česky, a pozerajú sa na vás ako vyjavení, že "prišli sme nastavovať internet". Žiadne klopanie, ani zvonenie, drzo si hneď odomknú a vbehnú vám dnu. Grcám z takej úrovne ubytovacích služieb.

Nehovoriac o tom, že ten byt je v dezolátnom stave, za posteľou špina a prach a na dlaždici ktorá pri vani drží iba na dobré slovo som si skoro rozrezal nohu. Hanba! A televízia je samozrejme v ruskom jazyku ku ktorej je ovládač na ktorom funguje iba hlasitosť. Hrozná skúsenosť, nikdy viac!
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Gregory C.
Decembar 2021
Greg stayed 1 month in Budapest
BEWARE. Do not book with this host. Lied about the apartment being left dirty and the bed broken(haha..?). I left the apartment much cleaner than it was given to me and did not break anything. She then tried getting me to pay over 100 dollars using some bank transfer website. DO NOT BOOK WITH THIS SCAMMER
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Claire B.
Decembar 2021
Claire stayed 27 days in Budapest
The worst worst stay I ever had. Better think twice if you consider to rent this place...
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farnaz p.
Oktobar 2021
Farnaz stayed 5 days in Budapest
Terrible and the landlord was so impolite and rude
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Joanna S.
Oktobar 2021
Joanna stayed 15 days in Funchal
Standard is no good, but price high. There is no wifi in the room, no space to work. Honestly, I don't why it was recommended for nomads.
Breakfast: every day exactly the same, no vegetables, no egs. No vege option.
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Christiana C.
Oktobar 2021
Christiana stayed 1 month in Prague
Four days before my roommates and I's arrival date we were told by the owner that she "double booked" & we would have to find other accommodations during the first two days of our arrival. I did not feel as if the owner felt bad about this mistake and when I asked if she had any places she would recommend to stay we were sent a link to a hotel that was longer open. We are three girls in our twenties that are traveling all the way from the states. Rather than canceling our stay (for the 3 months that we were planning on staying there) last minute, we found other accommodations these two nights as we were asked. Once we arrived we did not receive any help carrying our luggage/bags up the flight of stairs. When we arrived it was very humid and hot outside, my roommates and I were wearing shorts and a tank top and when we asked about air conditioning we were told that we could not have the remote. After having to convince the landlord to allow us to let us use it because it was stated as a feature of the flat on the listing. We were later messaged by the owner that she would pick up the remote not even a week later when it was still hot and humid outside. We were suppose to be refunded for the two days that we did not stay there but were told that the funds would now act as a "deposit" for the keys. This was never talked about until we arrived at the accommodations. We realized there were no paper towels, towels, trash bags, basic necessity items so we had to go to a market after first arriving to get these things. We asked for cleaning supplies, and only receive a mop that was falling apart/extremely dirty. We once again had to make a stop to the market to cleaning supplies to clean our flat.
Because of all these things, we decided that we wanted to put our 30 day notice in. The owner wrote me communicating that she saw this request but delayed the process by waiting to submit the inquiry with Flatio which delayed our depart date. We cleaned our flat for our check out date but it was not up to the owners standards so we communicated to we would pay her cleaning service 3 HOURS to clean it properly. Thinking that this would resolve the issue. I recieved a message from the owner about how unhappy she was with us and was sent photos of the apartment, including an image of the mop we were given to clean with. So we could at least agree that this mop was dirty - why was it given to us to clean the flat with? I was also told that a complaint would be made against to Flatio. Overall this was my worst experience in an accommodation while traveling. Not because the place wasn't clean, not because things didn't work correctly, but because the owner was so incredibly unpleasant to work with and I feel as if she look advantage of the fact that we were three young girls.
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May M.
Oktobar 2021
May stayed 18 days in Budapest
No hot water in the kitchen and also in the bathroom the hot water work for few hour only
The apartment is not close to the public transportation
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Wissing E.
Oktobar 2021
Emma stayed 1 month in Budapest
Hello to everyone who wants to have a feel-well-home in Budapest!
To be honest, my first impression was horrible. I didn’t had a wardrobe, no table and just a mattress, lying on the ground. The owner was very friendly and I had the chance to build my own bed.. He was kind and I got a wardrobe and a table as well, but I still can’t understand why it didn’t had any pieces of furnitures.. Well, the price performance ratio was not fair, but hopefully he took my words to heart and changed something!
Have lovely days in Budapest and hopefully you will find your dream location !
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Tibor H.
Oktobar 2021
Tibor stayed 3 months in Brno
Nice area, very good location, garden conection. Parking most of the time possible and free.
The flat is a converted garage, looks like a proper cave than a flat. The cold radiating from the wall even end of August. The furnitures are low quality.
The cooperation with the owner almost impossible.
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