Flatio - Monthly rentals with a human touch
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Frida M. Tenant
I want to change my email but its not possible
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12.08.2024 Mafra
Anita K. Tenant
Not many options
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12.08.2024 Brno
Lydie M. Tenant
ma première réservation est en attente de signature de cessation de contrat, demandé par le propriétaire. j'ai des frais engagés non négligeable. Voir mon compte ;
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09.08.2024 Budapest
Éva F. Tenant
A harmincnapos lemondási határidőt hatvan napra változtatnám (kivétel betegség, halál).
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06.08.2024 Budapest
Javier C. Tenant
Os preços são muitos mais altos neste site
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05.08.2024 Valencia
Zuzana S. Landlord
Still havent heard from AXA insurance company regarding this lady and her stay.
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01.08.2024 Prague
Andrei A. Tenant
Flatio responded to my concerns in a timely fashion but I felt they could have backed me up more when dealing with a landlord who did not care to resolve a long term issue.
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30.07.2024 Prague
Ricardo B. Tenant
very often the website stop running, and i'm not fully convinced related to termination rules after the rent begins
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31.07.2024 Lisbon
James R. Tenant
'verify code' doesn't mean apply the code. My initial code was used for a reservation that didn't come to fruition. You should waive the service fee.
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30.07.2024 Prague
Holly B. Tenant
I was saitisfied and pressed 10, but then it wouldn't allow me to move onto the next page.
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01.06.2024 Porto
Pedro P. Tenant
The website is not reliable. It has some bugs when you try to reserve. And the landord doesn´t reply (no feedback)
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26.07.2024 Lisbon
Tomáš T. Landlord
Marže, kterou si Flatio strhává z nájmu, je neúměrně vysoká s přihlédnutím k tomu, že si firma navíc účtuje obrovský nevratný rezervační poplatek od nájemníka (jeho výše a fakt samotný, že tento poplatek uxistuje, je navíc pronajímateli utajeno).
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25.07.2024 Prague
Calvin T. Tenant
Ensure flats are available. I'm one week from arriving and I get an email from the owner saying he received an email mail from your company about my arrival. He stated he sold the apartment months ago so everyone knew but me. Please do a better job of communicating that information to the tenants
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25.07.2024 Budapest
Ihor S. Tenant
Please improve payment methods and add live chat instead of lengthy email threads. Basic functionality is fine, no support on weekends
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24.07.2024 Quinta do Anjo
Alice G. Tenant
I was a bit disappointed that a fee was charged every month when I paid the rent but this fee was nowhere in the invoice.
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22.07.2024 Prague
Russell B. Tenant
Unable to contact landlord to ask questions and arrange a viewing- no response
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22.07.2024 Aljezur
Zuzana B. Tenant
I have unhappy because of the following reasons: 1. Lot of listings are old or the hosts are not active, so chances of getting accepted are low. Flatio should check listings regularly to see if some are old and remove those. 2. I got a voucher for service fee refund because I made a cancellation. The voucher needs to be used when you make a request but if the request gets rejected, you lose the voucher and you need to ask support for it again and you cannot make another booking until you get the voucher again from support. Also, if the amount of service of booking is lower than voucher, then you need to ask for another voucher again. This is very frustrating because you cannot make multiple reservations and you have to keep asking for a new voucher. And if it is a weekend, you cannot get it because flatio support is not working on weekends and this way you lose on listings that you want to book. This seems like a very simple problem that can be solved easily. For example, just give credits instead of a voucher. Then we can use credits how we want without relying on support and when we use a certain amount, we will have a balance remaining for other bookings.
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21.07.2024 Lisbon
Kristian P. Tenant
To be honest I am still lost and dont know how to use it.
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21.07.2024 Lisbon
Mekaela S. Tenant
I'm satisfied, I just don't know yet because I haven't secured the apartment yet.
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16.07.2024 Lisbon
Adelina B. Tenant
A lot of accommodations are posted by people who haven't been online for 2 month+. It is very inconvenient, because I have to check hosts manually
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16.07.2024 Lisbon
Kristian K. Tenant
It’s a good platform but the fee for booking is a bit steep.
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12.07.2024 Warsaw
Alex F. Tenant
I was led to believe that i would’ve been able to book the room tonight as opposed to submitting, yet again, another application to be approved
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11.07.2024 Valencia
Kathleen F. Tenant
In every instance I communicated with you through the site, I received courteous, prompt attention. The site is easy to navigate. We rated flatio a 5 because had a very negive experience at the Pretty Bay rental in Camara de Lobos from 30 April to May 14 (we left early) because we did not feel safe there, unbearable noise levels 24/7. Unlike most, we are not here on vacation, we moved to Madeira and had to rent an apartment waiting for our place to be completed. We chose that apartament due to its close proximity to our construction site, and because of the 5* ratings. It was TERRIBLE in fact, in 30+ years of global travel, it was the worst rental experienced yet. It made us question the validity of the rating system?!
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01.07.2024 Funchal
Jindřich P. Tenant
Ještě jsem neměl možnost vyzkoušet celý proces :)
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02.07.2024 Prague