Flatio - Monthly rentals with a human touch

Jakub L. Tenant

If we are paying for services of the flatio you should help to resolve problems with the landlord.

25.03.2024 • Prag

Stephanie S. Tenant

many of the listings hosts do not respond to request, you would remove inactive hosts

01.03.2024 • Porto

Lily S. Tenant

Allow a longer time to file a complaint and get my money back. It took me 2 days to discover all of the things wrong with the apartment that just made it impossible for me to live there. I tried contacting the landlord first to see if it would be resolved and by the time that I had given up on that, the window to file had closed. There was an issue with the heat (I rented in January in Prague) where the radiator was full of air so 75% of the radiator would not get hot. There was an issue with the running water for the toilet(it was not refilling and would only flush once an hour) and the landlord told me that it was "good enough" and it would take too long to get someone to fix it. You can look in my messages to see this. So I had to forfeit an entire month's rent because I was trying to resolve an issue with the owner first. I made the first few days of my move to Prague incredibly stressful. Please, if someone is reading this, can i have my money back?

27.02.2024 • Prag

Brian T. Tenant

Communication was prompt and horrible

27.02.2024 • Funchal

Martin S. Tenant

I would like to close a task once I do it and not getting an immediate confirmation unfortunately means I have to come back to this. Airbnb offers direct bookings, this should be shown in the overview of results...

14.01.2024 • Las Palmas de Gran Kanarija

Timothy H. Tenant

You should be ashamed.

08.02.2024 • Сао Рок де Пико

Jon S. Tenant

Background check of landlords, check for legality of the apartment prior to renting to paying customers. Live up to some level of professional accountability when your paying customers have a bad and illegal experience with a landlord. Hire an attorney in the countries you do business in, to ensure a proper (and legal) lease agreement.

06.02.2024 • Lisabon

Mihalyne L. Landlord

Péncentrikus az oldal de a partnereinek az érdekeit mint jelen esetben a tulajdon érdekeit nem veszi figyelembe.A bérlő nem fizetett és kárt okozott.Az oldal szerint nem kérhetünk depositot.Biztosítási díjat számolnak fel.Most akkor tessék kártalanítani!!

03.02.2024 • Budimpešta

Julie S. Tenant

I don't know anyone traveling.

30.01.2024 • Kalheta de Neskim

Siret T. Tenant

problems with google login, problems with chrome on mac. solution was make account with password and use firefox on windows

10.01.2024 • Sanlúcar de Barrameda

Ahmed A. Tenant

WORST SERVICE EVER!

03.01.2024 • Lisabon

Luis F. Landlord

I won't work with you again, unless you allow a different model of lease agreement. The one Flatio forces upon landlords is complete nonsense.

12.01.2024 • Lisabon

María L. Landlord

No se ha cumplido lo de la primera reserva gratis.

08.01.2024 • Tafira Alta

Kevin S. Tenant

Page keeps refreshing instead of moving forward. Very annouing

14.11.2023 • Lisabon

David R. Landlord

Nem jó a customer care ès telefonos elèrhetõsèg sincs Nem vèdi meg a tulajdonost elèggè a nem jószàndekū berloktol

10.11.2023 • Budimpešta

Bruno B. Landlord

Guest service fee needs to be known to the landlord. So that landlord can communicate to potential guests. Guest service fee of 15% is ridiculously too high. Also an option for landlord to pay all fees needs to be included.

05.11.2023 • Split

Vikrant H. Tenant

VERY HIGH SERVICE FEE

15.10.2023 • Lisabon

Андрей М. Tenant

Не брать комиссию

10.10.2023 • Varšava

Éva F. Tenant

Too complicated, should be more simple.

01.10.2023 • Budimpešta

Christopher L. Tenant

Let me contact the host directly before asking to book.

11.09.2023 • Prag

Mischa P. Tenant

Hovni

04.09.2023 • Prag

Jan M. Landlord

Moji nájemníci si opakovaně stěžují na nekomunikaci ze strany Flatio. V případě jakýchkoliv potíží, či dotazů nájemníků Flatio podpora nesplňuje očekávání nájemníků.

29.08.2023 • Prag

Alejandro G. Tenant

no quiero hacer encuestas.

08.05.2023 • Lisabon

Renáta D. Landlord

There should be a policy that allows landlords to get rid of horrible tenants. I was forced to have my first tenant even after a huge dispute that she caused to get some money back, and she did not want to leave even after I offered mutual termination of the contract. She caused me a lot of problems throughout her stay, and I just had to accept it. She left my flat dirty and damaged, and now Flatio does not pay for the cleaning. Problematic process, a nightmare for landlords. Why is the landlord expected to pay for 25% of the damage? This does not make any sense.

18.08.2023 • Budimpešta

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